Acupuncture . Energy Medicine . 9039 Katy Freeway Ste 504  
         New Patients | Appointments | Contact 
713-922-3474

  April Bui, Licensed Acupuncturist Houston 

     Holistic Acupuncture  &  Energy Medicine Clinic

 

Clinic Policies:

Appointment Cancellation

To cancel or reschedule appointments, we request at least 24 hours advance notice.

Your notification is accepted even if outside business hours or during our off days - leave a voice message, text, or email.

 
No Show Fees

We charge a missed appointment fee when patient does not show up for an appointment and does not give us a prior cancellation notice.

  • $25 for a 30 minute service
  • $40 for a 60 minute service or more
 
Payment

Payment for all services is due at the time of visit.

No refund for acupuncture or any other rendered services.

Accepted payment methods are cash, checks, credit and debit cards, HSA/HRA/FSA cards.

 
Packages

 Package sale is final and non-refundable.

 Six-session package expires 180 days after the purchase date. Any unused portion is non-refundable.

 
Insurance

Currently we do not handle insurance.

If your insurance covers acupuncture, check with your provider about getting reimbursement for your treatments.

Filing for reimbursement must be done by you. A superbill for your treatments can be provided to you upon request.

 
Gift Certificates

Gift certificates must be presented at the time of service.

Gift certificates are non-refundable and non-exchangeable for cash.

Gift certificates are redeemable for services or products only.

.  Gift certificates have no expiration date.

 
Returns and Refund

No refund for rendered services regardless of the reason.

Unopened products and in resellable condition may be returned within 30 days from the purchase date -- a restocking/return service fee

    may apply at our discretion.

No returns or exchanges for special order products or any rare herbs that we cannot resell.

 
Alcohol and Drugs

Alcohol and drug consumption can interfere with acupuncture treatment.

We will deny service to anyone under the heavy influence of alcohol or drugs at the time of visit to our clinic.