appointment request


              Chinese medicine . Acupuncture . Energy therapies          

april bui licensed acupuncturist houston



Appointment cancellation

To cancel or reschedule appointments, we request at least 24 hours advance notice.

.  Cancellation notice is accepted outside business hours or during our off days - you may leave a voice message, text, or email.

Late cancellation & no show fee

If patient cancels within two hours prior to the appointment time or at any time after, patient will be charged a late cancellation fee.

If patient does not show up and does not notify us at least two hours before the appointment, patient will be charged a no show fee.

.  Late cancel & no show fee equals the full price of the scheduled service. Fee must be paid before rescheduling another appointment.


Payment for all products and services is due at the time of visit.

All charges and fees are subject to change at any time without prior notice.

No refund for acupuncture or any other rendered services regardless of the reason.

Accepted payment methods are cash, checks, credit and debit cards, HSA/HRA/FSA cards.


Currently we do not handle insurance.

If your insurance covers acupuncture, check with your provider about getting reimbursement for your treatments.

Filing for reimbursement must be done by you. A superbill for your treatments can be provided to you upon request.

Gift certificates

Gift certificates must be presented at the time of service.

Gift certificates are non-refundable and non-exchangeable for cash.

Gift certificates are redeemable for services or products only.

.  Gift certificates have no expiration date.

Returns & refund

No refund for rendered services regardless of the reason.

Unopened products and in resellable condition may be returned within 30 days from the purchase date -- a restocking/return service

   fee may apply at our discretion.

No returns or exchanges for special order products or any rare herbs that we cannot resell.

Alcohol & drugs

Alcohol and drug consumption can interfere with acupuncture treatment.

We will deny service to anyone under the heavy influence of alcohol or drugs at the time of appointment at our clinic.

* All policies are subject to change at any time without prior notice.